“We’ve seen a significant increase in demand for our products and services across all of our markets,” said John Willcutts, president and chief executive officer of Nexidia. “This new investment will allow Nexidia to leverage our leadership position in these markets to further accelerate our company’s growth.”
"When we invest in high growth companies we look for reliable predictors of commercial success," said Ian Lane, Vice President at HarbourVest Partners. " In Nexidia's case, the team has utilized their patented phonetic technology to create a portfolio of applications that address the universal challenges of creating better products, delivering more effective customer service, and improving profitability."
“Nexidia provides analytics that help health plans address customer calls more effectively. This results in better customer service and improved operations. Several Blue Plans are satisfied Nexidia customers that have already experienced these improvements” said Paul Brown, Managing Director of BlueCross BlueShield Venture Partners.
Nexidia has consistently grown its contact center customer base and earned high recognition in the marketplace, including its fourth consecutive title of Market Winner for Speech Analytics by Speech Technology Magazine in August of 2010. In July 2010 the company announced significant enhancements to its Enterprise Speech Intelligence (ESI) product suite, including Nexidia Discover to provide automated analysis and trend spotting within customer interactions, and Nexidia Evaluate to manage and improve performance across an entire organization and down to individual agents. Nexidia also recently announced Managed Analytic Services, a new program that leverages Nexidia’s experience across multiple industries and contact centers to help customers achieve operational results faster and with lower total costs.
In addition to contact centers, Nexidia is the leading provider of applications for the legal and regulatory review of audio content and works with AmLaw 100 firms and major regulatory agencies such as the Commodity Futures Trading Commission (CFTC) and the Federal Trade Commission (FTC) to support electronic discovery of audio and video. And Nexidia provides technology and applications for the rich media market, including the recent launch of AV3 ‘get’ which brings the power of phonetic search as a plug-in to Apple’s Final Cut Pro video editing software. AV3 ‘get’ earned Digital Video Magazine’s Black Diamond award at the 2010 National Association of Broadcasters Show for outstanding advancement of the art and science of video technology.
About Nexidia
Nexidia is the audio and video search company with patented technologies and breakthrough applications that enable customers to quickly gain new insight, build competitive advantage and realize the amazing possibilities now discoverable in audio and video content from contact centers, media outlets, government intelligence and legal discovery. For more information, please visit http://www.nexidia.com/.
About Morgan Keegan Technology Group
Morgan Keegan Technology Group, among the largest and most active investment bankers to the technology industry, acted as an exclusive placement agent in this transaction. Morgan Keegan, with over 300 offices and 4,400 employees, is one of the largest U.S. investment banks serving middle market businesses and institutional and individual investors. If you would like to discuss how our capabilities could benefit your software business, please contact Mike MacKeen,.

Morgan Keegan Technology Group, a division of Morgan Keegan, is one of the nation's largest middle market investment banks specializing in mergers and acquisitions, private capital advisory and complete public equity capital markets services for the technology industry. Morgan Keegan Technology Group is highly-regarded for its expertise in particular technology niches including software, Internet business services, telecommunications, wireless, clean tech, digital media, storage and semiconductors.
Morgan Keegan Technology Group was founded in 2001 by former senior technology bankers from major Wall Street investment banks. The firm's bankers have executed M&A transactions exceeding $10 billion in value over the course of their careers, including some of the most successful mergers in the industry. The partners also have raised over $6 billion of private capital for more than 100 clients. Today, with offices in Boston, Los Angeles, New York and San Francisco, Morgan Keegan Technology Group continues to apply its partner-level experience to the successful execution of advisory and financing transactions for emerging technology companies.
In 2008 Morgan Keegan Technology Group was acquired by Morgan Keegan & Company, Inc. whose investment banking, brokerage and asset management capabilities are delivered by 4,400 employees from 300 offices. The firm is a subsidiary of Regions Financial (NYSE: RF), one of the nation's largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services. Together with Morgan Keegan, Revolution shares an entrepreneurial culture and commitment to high-quality transaction execution led by experienced senior bankers. For more information, visit www.revolutionpartners.com.
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